TERMS OF THE GERMINATION GUARANTEE
While we endeavor to make our germination guarantee as customer-friendly as possible, there are a few terms that you need to be aware of:
Your order must have been placed within 90 days of the claim. This is to ensure that the seeds were stored appropriately and have not been compromised due to prolonged storage.
We only accept one claim per order. If you do not germinate all the seeds at the same time, the guarantee will apply only to the seeds that were germinated.
This guarantee only applies to seeds that were germinated Upon receiving order any seeds that were stored for future germination and grows will void this guarantee .
We are also not responsible for customer error in there germination process.
If the seed sprouts a tap root and dies it doesn’t qualify for replacement.
You will need to provide photos of all ungerminated seeds alongside a photo of a newspaper front page clearly showing the date as proof of the claim date. This is a standard requirement to verify the timeline of your claim.
We appreciate your understanding and compliance with these terms, which help us maintain the integrity of our germination guarantee. Rest assured, our primary aim is to ensure you have the best possible experience with Bluemountainseeds.co
